I bought a new garage door opener (Chamberlain) from Sears Online, they contract out to a (3rd party) installation, I paid $130 for install directly to Sears Online, the company is not qualified to install this brand, they never gave me a refund as services were not rendered. Stay away. I will never use them again, plus there call center in Asia is so unorganized, and there phone staff has a extremely low IQ and not trained properly.