Rita C.

This is where I usually find the best price.

I did away with my tv and the cable company with their high costs. Now I can watch what I want when I want. There are many movies I've never seen and tv series I missed available at any time of the day!

Once in a while I find something I need at a good price. Never had any problem with shipping or customer service.

Very easy website to use. Lower prices on some items and fair shipping costs.

I ordered two twin natural latex mattresses from Foam Order for a total of about $1,800. Since the company doesn't use Paypal or another payment service, I had to give my card number to the employee who took the order. A couple of days later the bank notified me of a debit to my account in a different amount than I had approved. I called the bank and was told not only was money paid, but more was on hold for further processing. The bank gave me the name of the payee which was a Marriott hotel in the same city as Foam Order. I immediately put a hold on the account and reported the theft to Visa. I then called the Marriott to verify my card had been used to rent a room for the weekend. Due to their policy, I was not given the name on the register. I then called Foam Order and when customer service answered I explained what had happened and the girl just laughed and spoke to someone else in the office and they both had a laugh. I asked to speak to the owner and explained what had occurred. He assured me it couldn't have been one of his employees and told me the entire place was monitored and video taped and he would check the tape to see who had processed my order. When I didn't hear from him after a day or two, I called again. The story he gave me was the video system was down on that day so there was none to be viewed. How convenient, which is what I told him. Next I reported the theft to the local police who then forwarded it to the police department in San Francisco. Since the bank verified my card had been stolen, I was refunded the full amount. However, the actual person who committed the theft has not been apprehended. No one cares as long as the money has been refunded. Visa is covered by insurance so it's no loss to them and it's never reported to the authorities. This is one reason people continue to steal card numbers and identities and something needs to be done about it. I can understand why some people retaliate in their own way.