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This app is a scam. They offer buyers protection and then don't honor it. I paid a $500 deposit, a $60 plane ticket, a $100 pet in cabin, a $76 dollar vet appointment because the breeder told me the day before she was too busy to get the puppy her 2nd shot, $75 to Uber for a ride to airport, $50 for crate to fly puppy home, plus toys and food for puppy. One hour before I had to leave for airport the breeder messaged me to tell me the puppy got bit by a snake. I have not been refunded any of my money. Please don't use this site!
Rita T.'s review of Good Dog earned 5 Very Helpful votes
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Hi Rita,
Thank you for reaching out. We are so sorry to hear about this situation, and are glad to know that a member of our support team is already working through this with you to help you reach a resolution.
We understand that they shared the necessary next steps you’d need to take and documentation we’d need to receive in order to move our investigation process forward. Please do not hesitate to respond directly to our emails with any questions, or give us a call anytime at 855-446-6336. We’re here to help you every step of the way!
Again, we are so sorry to hear about your experience so far, and we look forward to continuing to support you and help you reach a resolution.
Warmly,
The Good Dog Team