Riverside P.

I own a condo at the Aqua resort in Panama City Beach which I entrusted to VACASA in March 2022. Their sales pitch is good and all as they have the exposure to get your unit rented. Since that time my property/furniture has sustained significant damage including broken furniture, wall damage, cracked kitchen granite, missing items, etc.
What they don't tell you is that they deliberately lower your rental fees so they can tack on higher fees which amount to 30-60% of the total cost and, at times, collect more than the actual owner. Second, they charge a $35 damage waiver fee which they pocket since they never repair anything. So the owner ends up with less revenue and more liability. Third, they do a terrible job reporting any damage to the owner forcing them to spend their cashflow on maintenance and upkeep due to guest-related damage. Buyer beware.