R K.

I will just 'delete account' and see if this works so they'll stop charging me.
If not, i'll have to just cancel my credit card to stop it.
I'm on the phone trying to cancel it now, and the guy has to check and see if 'delete account' will cancel the subscription. How can you work there in customer support and not know how to cancel a subscription?
I spent half an hour waiting to talk to billing. Then he said to call back and press # 1 for tech support.?
I did. The guy I spoke with seemed nice enough. But why am I on the phone for 50 minutes trying to cancel my subscription? He wanted to have me share my screen and help me. This seems tech savvy, but also unecesssary and possibly shady. He again seemed nice, and was still trying to help me. Maybe he is a nice and helpful guy, but this company should have a 'cancel subscription' button and a section that shows where my account billing info is on the website, so I can cancel it or change my billing or whatever. So mad. Do not subscribe from them unless they improve things in the future. - IN MY OPINION.