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I have been getting a $5 charge/month from this site as well as Aceable.com for roadside assistance. Tried to cancel online but they say they sent a link to billable email but have never received anything. Checked spam and junk. Tried my child's email with same result.
Can't remember even using these sites for online driving courses for my child! I won't tell you how many months I have been charged this due to embarrassment.
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I have done many defensive driving online courses in my life, this has been my worst experience...
They lock you out and make you restart after not typing a phrase the same way you did (?) after...
Hi Ronnie! Thank you for taking the time to make this review. We appreciate your feedback. We're sorry for any frustration this may have caused, but we're happy to clarify any confusion! To receive the discounted price for the course, you have the option to select the "Claim Offer" button at checkout, which opts you into a Roadside Assistance one-month trial. If you don't cancel before the free trial, you will be billed $5 each month.
However, you have the ability to purchase the course at full price without the additional service. If you're in need of assistance with your membership, you can email us at roadside@idrivesafely.com or give us a call at (888) 292-0599. Please include the email address you use to log into your iDriveSafely.com course, the name of the account, as well as a brief summary of your request. Our hassle-free refund policy means you won’t pay for the charges you didn’t intend to incur.