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Rob V.

Contributor Level

Total Points
80

1 Review by Rob

  • J&P Cycles

2/20/24

Will provide me with a refund but I have to pay for shipping back from Canada which is about 1/2 the cost of the order. Can not afford to fix J &P Cycle mistakes. Their boots are sized wrong and jackets do not fit. Horrible experience. Letting all International people know not to shop here as a courtesy. I am stuck with $300 USA funds and $60 CA customs fees of junk.

Tip for consumers:
DO NOT BUY from J&P Cycle if you live outside of USA.

Products used:
NONE> Boots were made way too small at the ankle. Jackets are made weird and poorly (Scorpion hoodie is made poorly and looks like a rag). NO free return for Canadian shoppers. Stuck with over $400 CA funds of junk.

Service
Value
Shipping
Returns
Quality
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Kimberly E. – J&P Cycles Rep

We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and reference this review. Please include further details regarding your shopping experience/issue

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