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Robert B.

Contributor Level

Total Points
80

1 Review by Robert

  • GateCrafters

9/18/22
Verified purchase

I ordered my gate February 9th and was told it would take 6 weeks, I got it at the end of July. I ordered it when I did so I could install it when the temperatures were cool and the ground was soft. I ended up installing it in 105 degree Texas heat in the middle of a 4 month drought. Also when they shipped it they contacted and told me they needed $425 + $80 shipping for the post to mount the gate on. I contacted them and told them their website says the post are included. They contacted me again and told me they needed the additional money or the wouldn't ship the post. I told them if I didn't have tracking numbers by 5:00pn I would file a dispute with my credit card company and they could sell their custom made gate to someone else. After that they sent the post that day. Below is from their website.
Specifications Top of Page
Your slide gate kit includes:
2 qty 3x3 steel posts with brackets pre-welded for trolleys and rollers
Sliding trolleys
Rollers

Service
Value

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