Ordered some Arizona cucumber tea which no one else seems to have at a reasonable price, so once i saw it here... I went in. After a week after checking my order at FedEx, I saw it was in the same place from the day I ordered... Once I contacted TalDepot, they got right on it, and I had my tea within two days... I guess since they are doing business on a large scale, these things happen, but if they see an issue, it's good to know they work quickly to resolve it