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Robert W.

Contributor Level

Total Points
164

2 Reviews by Robert

  • Newegg

9/19/16

I've been ordering from Newegg for a good ten years. A handful of times my order didn't go as planned and Newegg has always taken care of me. One time I just plain ol' ordered the wrong thing. By the time I realized it, it had already shipped. Called the support team and told me to just send it back and credited me for the entire amount of my purchase.
Twice I when I had issues with an order Newegg had stepped up and took care of the problem. Once it was my fault and they gave me a credit anyway. I only order my PC components and related parts form them, and have never used their newer home related pages or their 3rd party sellers so I can't comment on that. But if it is sold by Newegg directly, then you can't go wrong. They have online chat and telephone support and neither one of these is hard to find if you have a problem. Most of the time their prices are better or at least comparable to others, but honestly; don't mind paying a bit more for their support and my piece of mind. My experiences with Newegg have been nothing but top notch.

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Newegg S. – Newegg Rep

Hello Robert,

We truly appreciate you leaving this review and feedback of your recent experiences with us and it's great to hear that we've been able to help with those order issues. Feel free to reach out to us at wecare@newegg.com if there's anything we can help with! We appreciate your business and hope you have an EGGcellent day!

-Rella (Newegg Support)

  • Techjunkie

12/4/15

PC Mech is an excellent site to gain knowledgeable advice regarding your PC. They do however give it to you straight. If you are making bad choices it's not going to be sugar coated. Certain brands and methods are repeated at an almost excruciating level, but this is done for a reason. The brands and methods are tried and true by professionals in the business. Ones who have (been there done that) more than once.

That's not to say if you want to use another brand or method you can't, but they will not endorse it. If want you to run your idea's by them, there is someone there who is knowledgeable enough to give you some kind of feed back, quite often it's not what you want to hear.

If you want someone to just agree with you; PC mech is not the site for you, but if you want sound advice, I will see you there...
Rwest

Robert Has Earned 4 Votes

Robert W.'s review of Techjunkie earned 2 Very Helpful votes

Robert W.'s review of Newegg earned 2 Very Helpful votes

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