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Robin C.

Contributor Level

Total Points
80

1 Review by Robin

  • 123cards.com

6/11/23

Took a subscription without my agreement! No notification that they had taken it.lucky I checked my PayPal. In the process of trying to get a refund!

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Sasha P. – 123cards.com Rep

Hi Robin,

Kindly note that we never create subscriptions for our customers without prior agreement. Also, we always send an email with the notification that a subscription has been set up. Please remember to check your Spam filter if you have not received our email in your inbox folder.

We can see that you have been in contact with us back in June where we have confirmed to you that you have started your subscription on our website on May 13th. We have sent you an email that same day confirming the details of your subscription which included the renewal date and the price after renewal. You have not cancelled your membership, therefore, it was auto-renewed for an annual term as you agreed during sign-up.

After we have received your email, your membership has been cancelled and you have been refunded in full.

Thank you for using our site and services.

Have a good day.:-)

Best wishes,
Sasha
www.123cards.com

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