Robin S.

I wish I had seen these reviews before I placed my order in April. I or during a free shipping promo. It said shipping in 7-10 days. My order confirmation said shipping in 7-10 days. Weeks later, all forms of contact went unanswered and I had no product. Thank goodness I paid with PayPal. I opened a claim with them, and I finally got a response from Heather. She said it said all over the site 12-14 days shipping.it was well past that, and your order confirmation is YOUR contract! No explanation for not answering emails. She said she had to hand make the yarn and had a lot of orders... Riiight... I told her I would not close the PayPal claim until I either had my $110 back, or my product. She sent me a shipping confirmation and tracking, but it was not mailed for another 3 days! Never, ever again!