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Possibly my fault- I bought a eco tour adventure for my daughter and I, never realizing that it was only good for the next two weeks. OK, my bad. Trying to get a refund now is such a hassle. Called and emailed with specifics and get back generic replies of "we are looking into your request". Haven't been able to get onto the customer service part of the site to even complain. They did send a "how did we do email and when I replied" poorly. Suddenly my complaint and their response showed up. The site is a hassle.And BTW. I just bought a snorkeling "deal" for $50 per person off zozi and then went to the snorkeling company's site and the regular price on the site is $50 per person. It's a scam and I won't be using the site anymore.
Rob O.'s review of ZOZI earned a Very Helpful vote
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ZOZI's goal is to bring experiences to people. We source and screen the best providers of the most memorable experiences in your local market and all around the world. We give you access to world-famous pioneers of adventure and sport, and we equip you with the best gear available. We make it easy for you to get out there and live your passions!
Our prices are based on what the merchant works out with us. Sometimes they include a reduced price sometimes they do not, but what we are trying to accomplish is making experiences accessible to people and letting them know about amazing opportunities in their area (or where they are traveling). We'd love to hear from you- seriously if you have any questions or concerns. You can email us at help@zozi.com or call at 888.969.4123.