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They sent my elderly parent a new sim card for mandatory update. I spent hours trying to get it activated. I was transferred from one incompetent rep to another. Still not resolved. Hard to believe they are still in business.
After almost a year of waiting for an item to be in stock, my order was canceled. Apparently, the price went up and they didn't want to honor my order. They ignored my email inquiries. I will never order from them again.
Tip for consumers:
Avoid
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Rob W.'s review of Consumer Cellular earned 3 Very Helpful votes
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