Robyn H.

I used this service to send a Christmas gift to Spain on an express service as this would arrive next day. I paid over £60 for the privilege and sent chocolate, toys and facemasks. I filled in the forms which requested details about the items to be sent. At no point was I told that these were restricted in Spain. The day of delivery they sent a message (no phone call) to say they could not deliver the item as it contains restricted items. No information on what and no further options. They have been absolutely shocking and have not provided information even after requested. The options were return or leave it there. I requested a return and they won't do so without charging for the privilege of not delivering! They also help themselves to your bank account after the fact: charged for an adjustment after the fact saying I'd given wrong dimensions/weight of package. A absolute joke of a company.
There are no contact numbers anywhere and the only way to contact them is through a query form on their website.
I am beyond disappointed in this awful service. AVOID AT ALL COSTS!