Rochelle R.

The windows look great and the installer Shane, despite being on his own for the most part, was able to complete the job well. He was very knowledgeable and competent in his trade. Must have been a difficult job to complete all 10 windows, incl. 3 very large windows, yet he did the project in just under 3 days. The house was kept clean, inside and out.

Honest and timely communication from the rep re: 2nd delay of the projected installation date would have been much appreciated. Had to keep reaching out for an update and received contradictory answers every time. Made the experience quite unpleasant. Hoping the windows will last as long as the rep says they would and that the company warranty will hold its promise, because trust got questionable after the whole experience with the rep.