Rock R.

Freedom mobile is terrible, they charge you for services you didn't get, even though I don't have a monthly plan and I'm on a month to month basis, and when you talk to customer service they refuse to unsubscribe you from things you don't want and don't use and continue to charge you for it, also when you go to the office store where you signed up, they refuse to close the account, claiming that it can only be done over the phone with head office, and then when you call head office they refuse to close the account saying it's to "early" in the month to close the account, they say to call back in 2 weeks, when I call back they say it's still to early to close the account because their system won't do it, so I told them to make a note on their computer that I'm closing the account before my next billing cycle, which they didn't do and began to send me bills for past due, that doesn't even make sense because I on a month to month basis, my service got cut off every month at the billing cycle date, and would only be restored after payment again. Now it's months that I'm no longer with them and they still trying to extort money from me, money I don't owe to them because I never had a plan, only on a month to month basis, so in my books Freedom mobile sucks, I don't recommend it to anyone, there are better cell phone companies like CHATR mobile that offer much better service.