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Fantastic service over the phone to get my item overnight. Thanks.
Bought a 30 mil clear tarp for my deck. Bought all the necessary clips from My Tarp as well. It was well installed, loved the clear view during the winter. In May the tarp tore at one of the corners. Called My tarp looking for either a replacement or a discount on a replacement.
They did nothing other than state that they cannot control the weather and there was not anything they would do for me.
Annoyed that it said right on their site that they are Tear Resistant, especially for a tarp only months old.
Got the, "Not our problem" response.
Rod.
Rodney S.'s review of MyTarp earned a Very Helpful vote
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