Tyre delivered with fault, hole in sidewall. My mechanic said in his opinion it was dirt on the tyre mold during manufacturing that caused it. Tyre Leader's response was frankly disgusting. They refused to acknowledge any responsibililty, demanding I send the tyre to the manufacturer at my own expense, pay for it to be examined, at which point they would presumably refund me. They told me this process might take months. Absolutely disgusting organisation, it is not worth buying from them, trusting them, to save one or two euro over their competitors.
Hi Ronan,
You may have ordered DEMO tyres. Please provide your order number so I can check the case.
Best Regards
Cécile, Tyreleader.ie