Ron J.

Called NeonSignsUSA early 2019. They were very responsive and promptly sent me artwork, and after a couple of phone calls I was ready to order. During the final conversation, they informed me that they were "no longer in the outdoor neon signs business", and that they would refer me to a reliable vendor who would take care of me: CUSTOMNEONSIGNS.COM.

They did so, and even sent the artwork to customneonesigns.com

I ordered from customneonsigns.com and 6 weeks later my two neon signs arrived. But they were made improperly - specifically, one of the signs was reversed from the agreed-upon artwork. They said to send them back and they would remake the signs. That was in April 2019. After 20 or more phone calls and email messages, they still won't call me back or reply to email. $1078 down the drain. It is now July 2019.

To be clear: NeonSignsUSA.com referred me to their trusted industry partner, and that partner stole the money.

I call NeonSignsUSA now, and get no answer, no help, no replies whatsoever. Just like their referral.

Pure nausea.

Ron J
Huntsville AL