ro o.

I decided to get a new phone and needed to sell my old one. Decluttr seemed to offer the best price so I decided to go with them. I also included some old games that I had and a 10% coupon.

Upon receiving my items, the company changed the names of one of them on the site and refused to honor the amount that they told me they'd pay for it. They also rejected my phone saying that it had a balance and refused to honor the additional 10% coupon that was sent with it. When I tried to plea my case to a manager, she was extremely rude and hung up on me. I had paid the balance in full 2 weeks before and had documentation to prove it that they refused to consider.

I've used hundreds of companies and this is by far the worst that I've had. They say they'll send my phone back, but I seriously doubt that they will... Looking into legal options.

Don't deal with this scam of a company