Rose Y.

I am terribly disappointed in Michaels. You advertise multiple tree available for immediate shipment back in the beginning of December but in actuality no such trees ever existed. There is no truth in advertising at Michaels nor is there any semblance of Customer Service - (the outright delivery lies promising delivery). Michaels also processed the credit card purchase when they knew they never shipped the tree. $50 is a paltry and insulting accommodation. There was no offer to provide an available replacement tree because you never had any trees that you advertised for immediate delivery. Don't disappoint yourself shop at HOBBY LOBBY!