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I've place 4 orders and every one of them were cancelled by Ulonet. I've attempted numerous times to contact Ulonet via phone, email, and online chat to rectify the problem, but they clearly are not concerned as they have ghosted me after every inquiry.
Being very frustrated with this company, I decided to do some research and found that this website just recently popped up and appears to be running out of a shabby apartment in Florida. Google it for yourself. Trust it at your own risk!
We have attempted to order a product from Ulonet multiple times, but it keeps getting cancelled by Ulonet and customer support will not respond to explain the reason for the cancellation. Each time we order, we receive an email showing our order, but the next day we get an email saying Ulonet have cancelled the order. I can see the pending charges and pending refunds on my credit card each time. No one EVER answers the phone and often times it just disconnects. Online chat is even worse as they take hours to respond and offer zero help when they finally do respond.
This is a follow up to a review I wrote a few months ago. The credit card that I used to place an order on Ulonet got flagged for fraud when someone tried to use it to buy fireworks in Missouri (I live in New England). I have no doubt now that this is just a phishing site for stealing credit card numbers.
R S.'s review of Ulonet earned 24 Very Helpful votes
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