This company is completely unreliable. Booked the transfer together with my airline ticket. Got confirmation for ticket but nothing for the bus. Then, two days before my departure, in the middle of the night around 03.00, I finally received confirmation. BUT at 9.00 in the morning I get a new email cancelling my booking because I have not given them my hotel name! I call them to ask what nonsense this is and are being told I will get refunded. But next day they write and say no refund. It is all my for not telling them my hotel name 3 days in advance. Shameless company!