This company takes your money and then they send you an email telling you to both send the prefilled forms and even more money to the state department where the document you need comes from. So in other words, I paid $50.00 for them to locate the correct state form to prefill with info I filled out on their website. That's it. You do the rest, including paying additional fees to that state department and mailing it all. I feel duped. I have ordered copied of my birth certificate in the past where you paid them to do all the work and then it's mailed, but it must have been a similarly named company and I forgot. That's my fault, but this particular company is expensive for basically doing nothing but providing the correct form. You would be better off calling around and/or finding the form online and filling it out yourself. You'll save 25-50 bucks.