Ryan S.

If I could rate CarCoverUSA negative reviews I would. The product arrived late. CarCoverUSA sent the wrong product. No customer service number. This appears to be a small business run by one or two people based on this man's unprofessional and aggressive emails. I would have been willing to exchange, but this person clearly did not want to work with me and was playing games. I told him I wanted to do a return, submitted pictures of this product and he did not accept my pictures. I told him I would be disputing the transaction since he would not return the product, he stated that he would "put a lien on me" and to never contact him ever again. Apparently CoverKing is the distributor, I got them on the phone as well and they did not seem overly excited to return the product or work with CarCoverUSA owner on getting my refund. After initiating my dispute for the $159.99 product that does not fit my vehicle, two days later I received an email from CoverKing to go ahead and return the product by mail. I paid for the shipping of course. No correspondence or apologies from either company of course. Dispute is still open, neither company has gone out of their way to help me or fix this. The only thing that seemed to work was disputing the transaction when they refused to accept the return. By far the worst buying experience ever. Stay away from CarCoverUSA and CoverKing. I wouldn't touch them with a 10 foot pole. I feel I got wrecked into by these two companies.