Ryan T.

Every five star review is from with-in the company!
They hire employees to make fake profiles and post fake reviews. They are violating googles terms of use 100%. They are using Google as a tool to scam people. If you search the names of the people who wrote five star reviews. They are all fake. None of them are actually real estate agents. There is a formal investigation starting. So at this point- The best bet is to contact Google with a direct complaint- explaining that "all of SetSchedules five star reviews are fake". A company like this shouldn't exist in 2022. For anyone who's been victimized by them... Let's ban together to get justice. Each complaint helps! Like a lot of realtors- I've dedicated my life to helping others. Which is why I really hate to see innocent people getting robbed.

If you've already been scammed by SetSchedule here are a couple tips:

1: Cancel your credit card immediately and start calling to start the "cancellation process" months in advance. They will ultimately try to charge you the next year no matter what you do! However, it's good to have a record showing you tried to cancel... I've now spoke to seven different people about canceling. Each one tells me "they can't cancel my account, but they will set up a call with a higher supervisor that can". Each time the "escalated supervisor" calls, it's just a person at the same Philippines call center who says the exact same thing! It's sickening. Remember that even if they say "we aren't going to charge you", absolutely cancel your credit card. I guarantee they will attempt to collect payment again the next year. It's what keeps their fraudulent business alive. That's what 90% of the Better Business Bureau complaints about about. It's an inconvenience, but it's worth it. If everyone did this their company would shut down within a year.

2: You will not be able to get through to any of the customer service phone numbers (EVER). However, the sales people will be the only ones who answer. So complain to them. Call the sales line. It's good for the sales people to hear the complaints.

3: They already have hundreds of formal complaint against them with the better business bureau. So at this point I suggest contacting the federal trade commission. I'm creating a report to send the FTC. I would also suggest contacting your local news station. SetSchedule is selling a completely fraudulent product, they offer no way to ever cancel as long as you live, they have hundreds of blatantly fake reviews... The violations just go on and on. This is something that either the federal trade commission or a news station may be interested in exploring!

4: Please understand this isn't a normal company we're dealing with so normal standards don't apply. Their morals & customer service are on point with the Nigerian lottery scammers. So be prepared for anything & do everything you can to get away from them. These are dangerous criminals. Good luck.