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After 10 years of being a loyal customer and putting up with horrible coverage I am away for 6 months in Europe and they cannot give me a lower rate for the period since I am not using their service other than receiving text messages. Unreal. They offered me a 30 dollars a month "suspension" but I cannot use my line. This is just bad. Stay away. Also horrendous customer service as of late, 1.5 hours in que last time. Not good.
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Price freeze is marketing tactics. New customers may get a new phone now. After 2yrs you must...
Do not purchase anything from this company. They make promises to make you sign up/renew plans...
