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Saffi R.

Contributor Level

Total Points
80

1 Review by Saffi

  • OJCommerce

6/7/20

I purchased a bed frame from OJ Commerce in March. It arrived quickly, which I was happy about, but it wasn't until I finished assembling it did I see a small sticker that said the product contains formaldehyde. Formaldehyde is KNOWN to cause cancer. There was nothing in the product information online that stated this. So, they failed to disclose this, and you only would have seen had you noticed the small sticker on a part of the bed frame. The bed frame also stinks from the poisonous chemicals. But the cherry on top was when I requested to return it and stated why, they told me that I could return it and should just send them the tracking number... meaning they wanted ME to pay for the return shipping for an oversized product that they falsely advertised. There was no way I was going to drag a bed frame to the post office. They're a fraudulent company. I should have just gone with Wayfair or Hayneedle because they have awesome customer service. I took a chance on OJ and I learned my lesson. I also reported them to the Better Business Bureau which I have never done before with a company.

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