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Online simple
Chat agents are rude and not patient with customers
Previous purchase
* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
They expect customers to ship defective parts back to their head office to determine fault Shipping costs can account to three times cost of part. In other words you are on your own.
Part purchased; Control arms that failed before the one year warranty.
Stick with MOOG better customer service.
Sahira's review of Dorman Products earned 2 Very Helpful votes
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Hi Sahira,
Thank you so much for your feedback. We truly appreciate it.