David Clark from AmeriSave Mortgage provided excellent customer service to me - the very next morning on a Monday as I submitted my loan application on a Sunday night. He promptly responds to all my emails with my questions, even when it is midnight for him as I am on pacific time zone. He is very professional and picks up my calls instantly - which is quite amazing. This is the fourth mortgage loan that I have done with AmeriSave Mortgage. For online lenders, they are upfront with their rates and fees and they offer the best rates. You are kept informed and can see the status of your loan processing on their online system.