Thumbnail of user sameerk68

Sameer K.

Toronto

Contributor Level

Total Points
84

1 Review by Sameer

  • PDA Plaza

1/2/24

I recently ordered a phone from pdaplaza, I was going to order from swiftronics but pdaplaza had a sale on. About a week later I get an email saying my order was cancelled because of an issue with the credit company that was offered to defer the payment, ok that sucks but nothing the shop could have done I thought, so they offered me the same discount and I ordered again. 15 to 25 days shipping they said which I find horrible but ok. 30 days later and my phone is still not even shipped and when I email them again to ask about it, I find the order cancelled again. I don't get it and it's frustrating being belief. The same day I dday forget it and order the same phone from swiftronics and got it THE NEXT DAY. This after struggling with pdaplaza for almost2 months. The only reason for the 1 star was that they were fairly responsive with answering my questions but I will not be using pdaplaza again.

Update: the response from pdaplaza below makes it seem like my phone was ready to be shipped 5 days late (I have no idea if that is true or not) but all I had to do was order a 3rd time... Really? 3 orders for the same device? Is that really what you expect a customer to do? Also the first order did not go through because of the 3rd party credit company, which I understand was not the fault of pdaplaza, but with the 2nd order it was full payment with my credit card so it could not be my fault since I was able to pay swiftronics the next day without issue with the same card. Also I find the sarcastic comment about paying more at swiftronics hilarious. Let me tell you I would rather pay more and actually get my device than pay less and get absolutely nothing but a headache.

Value
Thumbnail of user alexg613
Ace G. – PDA Plaza Rep

Dear Sameer,

1. We apologize for the 5-day delay. We were ready to ship your order but needed you to reorder because we couldn't capture your payment. You refused to reorder. Sadly, you kept having issues with your credit card company, which is out of our control.

2. You bought the same phone for $265 more in Swifttronics. The full price on our website is less than theirs and we would also ship it next working day. But you preferred to get it on sale.

Sameer Has Earned 4 Votes

Sameer K.'s review of PDA Plaza earned 4 Very Helpful votes

Sameer hasn’t received any thanks yous.

Sameer doesn’t have any fans yet.

Sameer isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user uladzimirv
2/23/24

Phone received was "not as described" (Order #PDA14532). They sent me different version which I...

Thumbnail of user jonathano392
2/15/24

I wish I didn't have to come on here to provide my input but this is getting far out of...