Tried to order a gift card and was cancelled because of security reasons. Called them and asked what the problem as and they said they couldn't tell me but would send an email to straighten it out. Never got the email. Called again and they said they would send another email which I never got. My husband tried to order and they didn't recognize the username and password he had used previously. Had to go through the process again. Finally he got to order and got the exact same response that my I got. If we didn't need the card they were selling, would not have ordered. How does this company stay in business? Idiots! Ordered a different card from Raise and got the print version in 10 minutes. Don't waist your time with this company.