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sandra c.

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Total Points
80

1 Review by sandra

  • Mow Managers

8/8/23

I came here to leave a good review as we're selling our home and soon won't need a lawn service company. I have in no particular order...changed my mow day with 48 hours notice. Once or twice 24 hours when I also asked for a lock to be provided so they could mow the back when on vacation. They didn't want access to my gate locks and key. Found that almost every crew is kind and tries to help me when I have questions or calls a supervisor to speak to me and answer my question

They are like clockwork and reliably show as scheduled despite me sometimes moving my mow. Over the last 8 or so they've only broken one sprinkler and they promptly came the next day repaired and never questioned me. I think they might have broken glass in a door when a back pack hit possibly...but I don't have cameras so I fixed it and rearranged the space to give extra room for turning with his big blower backpack. I found they commnicate nicely through text and once i wanted a specific time because of dogs and dog door...and a guy called me back and explained why they can only give me a day. And if need specific time they might not be the best service for me. I had already experienced two poor lawn services so I became instantly happy with my day.

I mostly behave as a polite homeowner and remove dog waste unlock gate if not using their lock...put away yard furniture that could hinder their speed...and pay responsiblly each week with a valid card through their automated drafts.

It's a mowing and edging company and for me and those around me who use them...they do a good jjob.
I've hired the hourly service beds and shrub team they charged me only for the 2 even though we went into the third and it was hard work cutting down shrubs and hauling to the curb plus raking and bagging.

I don't feel I give them enough praise publicly but I always refer them if someone compliments my lawn...I water they mow regularly. The joy I have every week not having to mow my lawn is priceless.

In short we might have had a few miscommunications but for the dollar, the quality and reliability they are a great lawn service company. Volume and speed are the name of the game. Ok...i'm done.

Service
Value
Quality

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