Called 2 months ago to set up my meds for my vacation. When there was no record on my account that they had set it up for me to receive in time, I started calling. I have called more than 10x, each time I was promised they were going out the next day, they did not. Each time I called, I got the same story. The last 5 days I have called daily, getting the same promise. Today I called, I am leaving to go out of the country in 4 days. They told me that they screwed up again and now they could not get them to me in time. But yet they had no problem with taking the money out of my account. DO NOT USE them! It will be a nightmare!