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In answer to why Dylan Queen do not answer e-mails it's because they know they are a sham site. The office of Fair Trading in the UK should investigate them. They take money from genuine people to line the pockets of Chinese business men. A total and utter scam site. The good reviews are mostly from China or surrounding area, They copy and use pictures of genuine designer dresses and pas them off as their own. Please please do not use them, you will regret it.
Tip for consumers:
DO NOT USE THIS SITE ITS A SCAM AND A FRAUD
Total rubbish. It was to late to send the goods back but this site and company are a con. After paying for delivery I have now had another bill from HM customs & excise. This site says nothing about that. Buyer beware. The finish is rubbish the sizing is no where near true. Size 12 dress so why would I want a size 8 jacket!
Tip for consumers:
This a a fake site. It copies dresses from expensive shops and then tells you that you are getting a bargain believe me your not. False economy. Don't be taken in by the prices.
Sandy hasn’t received any thanks yous.
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I have been in the wedding and fashion industry for over 20 years and was looking forward to...
I ordered a dress based on the size chart. The dress came quickly and seemed ok. However, it...
Dear customer,
Thank you for sharing your experience with us. You may not ordered from us, you may purchased from dylanqueen.co.uk, a similar site that use our trademark DylanQueen, please check again. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Please sent us your email or contact our customer service and we will try our best to help you out. We are glad to help you!
DylanQueen.com after-sale service team.