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I just recieved my daughters prom dress. Delivery was fast but shipping was $70. The dress was $299 but because of exchange (I live in Canada) it ended up costing $534. The dress sizing was way off. Ordered a medium and it fit like a xs. We followd all size guides and suggestions. When taking a look over it I found a rip. Now to return it for refund o have to pay shipping AGAIN. Otherwise the dress is very heavy and gorgeous
Sandy L.'s review of PromGirl earned 18 Very Helpful votes
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I ordered a dress for my daughter for her upcoming prom. We took proper measurements according to...
The dress did not fit despite using measurements. When I returned it I was given a store credit...
We're sorry to hear the dress didn't fit as expected and for any confusion with the prices listed on our site! According to your order we have been in contact with you about this return and it will be inspected when it arrives back to us for any defects. Please note the last picture provided above is showing the pocket on this item, style DQ-2459. If you have any questions or need further assistance, please let us know and we'd be happy to help!