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On a 15K trip, Vacasa (via AirBnB) took a 50% deposit. When a medical emergency forced us to cancel SIX MONTHS in advance of our trip, they kept more than $6k and refunded us $1200, diverting the matter to AirBnB. Completely abominable. Do NOT book with these thieves who try to offload their poor policies on other companies.
Sarah D.'s review of Vacasa earned 4 Very Helpful votes
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