Sarah R.

Has boxes shipped out in April and May. Now the end of July and still have nothing.
TokyoTreat will also charge you as they see fit for extra "express shipping costs" which you cannot refuse. These are supposed to ensure the parcel arrives in 10-14 days, but its now 3 months since the May box was shipped and 4 months since April box was shipped so clearly that was a scam.
Have contacted TokyoTreat multiple times about this, however they have said point blank that they will NOT refund me, give me vouchers, send a new box or anything. They take no responsibility for the lost parcels or scam shipping costs. Am now having to go through Paypal to get money back.
I truly cannot tell you strongly enough to absolutely avoid this company at all costs. I have never has to deal with such a terribly company ever before.