Sarah T.

They sent me the wrong shade of concealer 3 times. I wrote them each time and on the second contact, I was assured that the warehouse would double check the barcode/UPC to make sure. Wrong. I got the same incorrect product again. I wrote them asking for a refund since I now need to purchase the concealer somewhere else, and they sent me a returns form... probably needless to say, I do not plan on going out of my way to return something that's their fault. I am still waiting on their response again, but I can confidently say that I'll never order from them again.