Sarah W.

I ordered a ring set I found on Etsy for my girlfriend and I that live in different countries. To pay for the 2nd shipping, he gave me a link that sent me to his own site. He got the rings mixed up and sent hers to me, and mine to her. There is considerable size difference, so the rings were useless to us. First he said he would send out a 2nd set, but 6 months later that still hadn't happened. So then he asked us to send the rings back at our expense. So we did, we got the address wrong for one of them, so that was refused and sent back, but the 2nd one he still has. Now it's a entire full year later, and one of us has the wrong ring, and the other has no ring. At this point I just want my girlfriend's correct ring sent to her (the one he has, that I sent back at my expense). This was HIS mistake and he refuses to meet me even halfway on correcting it. I spoke to Etsy and they said they'd happily refund my money, only since I had paid for the extra shipping, the sale went through his own site and not Etsy. So they could not issue a refund because the sale didn't go through them. I suspect he often refers extra costs to his own site so he doesn't have to honor Etsy's policies. This ring set has costs me well over $250 by this point and I have nothing to show for it. I got ripped off.