Ordered brushes for my Bosch Washing machine. Simple right... No. First chose next day delivery which was kicked back. Paid and shown confirmation number but although stated email confirmation to follow, it never did. So have I ordered my parts or not. No way if finding out. Phone number doesn't lead anywhere except recorded message saying they are digital. Well, that's not true as the digital customer service doesn't work either. Attempted to track confirmation number but just constantly going round in circles. Can't find my account, can't change password, attempted to email customer services no answer and of course no parts received. Terrible customer service. Have used this site in the past and worked ok but if you have any issues you are stuffed and I guess they don't care. Use local suppliers is my advice.