Even if we provided them with original valid documents their admins will still poorly asked of us of it. Come on, read what we uploaded. Just because you have poor education, why we must suffers from it?
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Sorry, we were unable to find your account using the name you provided. So that we can investigate what happened and hopefully fix the issue, please kindly provide your account email or support ticket number. Our operators will get back to you ASAP. Thanks!