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I selected this writer as she appeared to know her stuff, she had the look plus she said the right things. Also her reviews were flawless. Well I was tremendously disappointed with my failed SH. Some areas were not addressed, The grammar, spelling, context OOOH MY GOSH! Communication with the writer is impossible for her to address the errors and Customer service is a joke.
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I assigned ENG assay to one of their writers and writer sent me some random text instead. I...
Thanks for your feedback! You can always contact your writer via the form in your account. Support is available 24/7 in chat and via email (you can find contacts on our website). Also, you can put a low score for the work of the writer, and not the whole of our service, which, we believe, is of high quality. In addition, you have the opportunity to request a dispute and get your money back if your claims are justified.
Jennie M. Your manager at Masterra.com.