Scarlett C.

Dear CHRIS EBERT/ Xpert Credit Repair/ The Law Offices of J. Gannon Helstowski | Ramos Law Firm

I gave your company years to respond to this letter and to take the necessary steps to address these issues. If I do not hear back from your company or if no action is taken, I will be forced to escalate my concerns to the relevant authorities and pursue legal action if necessary.
I believe that I have given your company ample time to rectify these issues, and unfortunately, I have not seen any improvement in the quality of service provided. As a customer, I have not received the level of service that I expect from a credit repair company. I am extremely disappointed with the level of service I have received, and I believe that your company needs to take immediate action to address these issues. YOU SCAMMED ME!
Despite my numerous attempts to contact you to resolve this issue, I have not received a response or any form of communication from your business. Your lack of response and unfulfilled obligations have caused me significant stress and inconvenience, and I demand that you refund me. Failure to do so will result in me taking legal action against your business and reporting you with agencies below.
1. Federal Trade Commission (FTC):
2. Consumer Financial Protection Bureau
3. Credit Reporting Agencies: You can also contact the three major credit reporting agencies (Equifax, Experian, and TransUnion) directly to report suspected fraud. They have fraud departments that can investigate your company.
4. Local Law Enforcement
5. Identity Theft Resource Center
6. Texas state bar

Sincerely,
Scarlet Cosentino