Never buy an Ecotric Ebike. On 9/11-23 I purchased an Ecotric Cheetha for $660 from Walmart plus another $60 for 3yr waranty from walmart coutesy of FAMETRADE LLC. When i opened my door to get the mail i notice a sticker from UPS on my door. After checking my doorbell camera it looks like the UPS driver just left the sticker on my door and never rang the bell or knocked. Its 115 degrees in AZ and the bike weighs about 100lbs in the box. The UPS sticker clams they would return the next buisnees day. That was the last ive seen or heard from them. I filed a claim and it was closed without any contact or actionable request almost immeditialy. I finally got my money back after blasting their LinkedIn account.