Delivery was timely. I haven't used the panniers yet, as the weather to ride is not clear and warm enough. I checked out the bags and all look great quality for the price. Lots of room and the top/backpack bag will come in handy to take stuff with me, when I leave the bike parked for long periods of time. I have a Waterfly sling bag I took with me to Italy, which was excellent for what I needed, so I chose their panniers for my bike.