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I paid $869.99 for a Honda HRX217HZA self-propelled lawnmower with electric start.
Opened the box took the mower couldn't find the key. I sent them an email that I didn't get a key. You can't start it without one. They sent me an email back that they would start a missing parts claim and send me one. I sent my email on 8-1-20 they responded on 8-10-20. Well here it is August 17th still no key. You think they could have put one into the mail ASAP. Nope.
So I have one coming from eBay that will be here tomorrow. Maybe I'm old school but I still think that customer service is #1 in any business.
No key no mowing.
Trying it for the first tine.
We’ll see how it works.
Scott P.'s review of MowersDirect earned 5 Very Helpful votes
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Update On my last review. I bought mower April 2023. Nothing. I've called, emailed, nothing....
One year ago i bought a mower from MAHA mowers and never even saw it or my money. They owe me...
