Scott W.

At the end of January, I ordered the combo Honeycomb Flight controls, throttle quadrant, and Logitech rudder pedals. I wish I had looked for reviews regarding Mypilotstore before ordering from them!
I understand the Honeycomb throttle quadrants were supposedly delayed in shipping from China and didn't arrive at the end of February, as they originally expected.
I learned that they arrived at Mypilotstore on March 8th. In the next week, I called them two times to see when my order was shipping and was lied to each time when I was told they'd ship that day!
On March 22nd, a large box arrived at about 7 pm from them. I was excited to finally open it up and get
Things connected to my computer. But I found two sets of flight controls, rudder pedals, and NO throttle quadrant.
The following Monday I was promised I'd receive the throttle quadrant on Thursday, but that did not happen. At this point, I don't care if it was Mypilotstore's fault or UPS, I'm DONE!
I've submitted a return request on everything! I will check reviews for Sporty's and Wright Brothers and order from one of them.
DO NOT do business with Mypilotstore unless you're ready for a lot of issues and being lied too!

About the first of September, I ordered a 16x24 garage kit from the NW Menards in Wichita, KS. From the day of delivery the nightmare began.
We began to realize that some of what was on the order weren't delivered and some items delivered weren't on the order! After much frustration, I asked for someone to come out and look the situation over and bring what was supposed to be delivered, and take back the stuff that wasn't on the order! Of course, they couldn't do that!
The first real major problem was that we were short two rafters. When I called I was told it would take 4-6 weeks to have them ready! We ended up making our own. Later on, when it was time to place them and deck the roof, we discovered that they were made with the worst lumber they could find on location, I guess. They were extremely crooked and it was a battle to get them lined up correctly.
I could go on and on about the extra trips, the worthless apologies, and an attitude that we just don't freaking care!
Today, I just returned over $1,300 dollars of unused material. Some items were like the gutters. I decided to go seamless. I also returned the two walk-in doors I had ordered. I had been told by two other contractors that they have had nothing but trouble with doors from Menards.
Once the assistant manager started going through all the junk, he began to realize the true extent of the screwups! The doors I just mentioned were supposed to be identical. It turned out that one of them was a special order door. I can't really say what I was supposed to get, but they were to be the same door. There was a $70 difference between the two. At least the manager accepted the return on the special order one.
Then, they delivered 1x6 metal facia trim, but the kit called for 2x6. There were supposed to be only 9 of them, but when they counted what I brought back there were 12! There were other smaller discrepancies, but this assistant manager was beginning to get the picture that I had a legitimate beef with Menards. But each time he started to utter an apology I verbally slapped him down by saying your apologies just don't cut it!
As I was waiting through the whole process, people were walking by and seeing all that was going on. I kept telling people that they should never buy a building kit from Menards!
I will never enter another Menards the rest of my life!

Below are examples of the crooked studs they sent. I admit I had a choice to return them, but this is just an example to prove they sent me some of the worst they could and that the rafters were indeed made badly.