Sean C.

Steam need to update their 2 hour refund window to reflect the fact that many games now have tutorials that last as long as 6-8 hours (RDR2) and that consumers are not really given a good idea of if a game is good or not in this time. The bot-tastic "support" could also be updated to real people providing live chat help.

Keep getting "Your account has not been activated" error when logging in for the 1st time. Now getting locked out because I have tried to sign up so many times. Well, I guess you don't want my money then. Looks like a proper dodgy scam site with strangely cheap AAA games anyway. Don't want to add "proof of purchase" because that is none of sitejabbers business.

I am disabled and needed to use this "free" tool (as advertised) to fill in my claim form for disability benefits. 3 hours later, I go to print only to find I have to sign up to print off. You are complete $#*!s, nothing more. Bad business. As an aside, when you look at the pattern of reviews (5 star vs 1 star, very little in between, name patterns of 5 star reviews) it is clear they are using "paid for" 5 star reviewers. Also, those apologies they send: if you are sorry then change your practice and stop scamming customers.